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CIOXSan Francisco

04 Dec 2025

Convene, San Francisco, CA, USA

Welcome to CIOXSan Francisco, the premier event exclusively designed for accomplished CIOs across California, USA. Step into the forefront of strategic technology leadership as we navigate the evolving post-pandemic landscape and unlock unparalleled opportunities for enterprise success. Join us at CIOXSan Francisco, where visionary CIOs converge to engage in transformative discussions, gain strategic insights, and address the pressing challenges shaping the world of enterprise technology.

intro

Speakers

Accelerate your network growth

Secure up to twelve exclusive meetings with relevant leads at CIOXSan Francisco, maximising your opportunity to forge valuable connections and drive business growth.

Become a sponsor

Learn from industry titans

Immerse yourself in thought-provoking discussions, as top leaders share their expertise and provide you with invaluable insights to propel your strategic initiatives forward.

Forge meaningful Connections

Engage with industry peers, thought-leaders, and solution providers to foster meaningful connections and explore collaborative opportunities that drive innovation and growth.

Agenda

Discover what awaits you at CIOXSan Francisco.

Registration & Networking Breakfast

Welcome & Opening Remarks From EDS

2025 in Review: What CIOs, CISOs and Tech Leaders Must Carry Into 2026

  • Deborah Muro
    CIO El Camino Health
  • Auston Davis
    CISO City Of San Jose
  • Nish Malik
    Senior Associate Vice President & CIO San Francisco State University
  • Raj Singh
    North America - CISO Sagility Health

As 2025 winds down, CIOs and CISOs find themselves at the intersection of unprecedented technological opportunity and escalating enterprise risk. This year has brought rapid advances in AI, heightened regulatory scrutiny, persistent cyber threats, and unrelenting pressure to demonstrate ROI. At the same time, leaders have had to balance innovation with resilience, talent shortages with transformation, and shareholder expectations with shared risk across the C-Suite. In this opening keynote panel, senior technology executives will reflect on the defining challenges and lessons of 2025, while charting the path forward into 2026. They’ll share how collective intelligence, stronger collaboration, and new leadership models are shaping the enterprise of tomorrow, and offer actionable insights for leading with confidence in a year that promises both turbulence and transformation.

Key Takeaways:
• Practical approaches to balancing innovation, AI adoption, and enterprise resilience.
• Building cross-functional collaboration to manage shared risk and accelerate transformation.
• Redefining IT leadership for an era where clarity, ROI, and trust are non-negotiable.

Modern Identity Management: Balancing Security, User Experience, and Compliance in the Cloud Era

  • Brian Yoon
    SVP Cloud Solutions & Success Ping Identity

As enterprises embrace the cloud and expand their digital ecosystems, identity has become the new security perimeter. Yet, the challenge lies in striking the right balance: delivering seamless user experiences while safeguarding against sophisticated threats and meeting complex compliance demands. This session explores the evolving landscape of identity and access management, from Zero Trust strategies and adaptive authentication to regulatory alignment and customer trust. Attendees will gain practical insights into how modern identity solutions can reduce friction, strengthen security, and support business growth in a cloud-first world.

How Security and Infrastructure is Impacted by AI In the Business

  • David Bridgman
    AVP Information Security National University
  • David Bachechi
    AVP, Infrastructure, Information Technology National University

As AI adoption accelerates, organizations face a new layer of complexity: every AI tool or model integrated into the business represents another piece of software, and one that traditional security and infrastructure teams often aren’t fully prepared to protect. The challenge is clear: AI is powerful, but its novelty creates blind spots in governance, oversight, and resilience. In this session, leaders from National University will share how they are tackling the intersection of AI, infrastructure, and security. Bridgman and Bachechi will highlight the realities of securing AI-driven systems, how to balance innovation with operational stability, and what it takes to align infrastructure and security strategies in this rapidly evolving landscape.

Key highlights:
• The hidden risks of embedding AI into existing infrastructure, and why traditional security playbooks fall short.
• Building cross-team collaboration between infrastructure and security to anticipate and close AI-driven gaps.
• Practical approaches to governing AI use while supporting speed, agility, and innovation.
• Lessons learned and outcomes from National University’s journey toward safe, scalable AI adoption.

Beyond the Checkbox: A Blueprint for Proving Cyber Readiness

  • Jamie Knobles
    Director, Cyber Resilience and Readiness Immersive

Today’s most dangerous cyber risk is not just a sophisticated adversary—it’s the illusion of security created by our own programs. Check-the-box training satisfies compliance but fails to answer the board’s critical question: Are we truly ready? This gap between perceived readiness and actual capability is a major strategic blind spot, making it difficult to justify investments or prove value.
This session unveils a powerful methodology for transforming readiness from a compliance exercise into a continuous program that proves capability. It provides a blueprint for building a culture of resilience backed by evidence, moving beyond base metrics to deliver strategic value, measurable risk reduction, and a competitive advantage. Leave with a clear framework to eliminate doubt and confidently lead your organization toward true cyber resilience.
• Prove Capabilities, Not Completion: Learn to move beyond participation metrics with realistic exercises that generate hard evidence of your team’s ability to counter real-world threats.
• Improve with Precision: Discover how to use performance data from simulations to identify specific skill gaps and build crucial muscle memory where it’s needed most.
• Benchmark What Matters: Understand how to measure your team’s performance against industry peers and your own historical data to demonstrate meaningful improvement over time.

Report with Confidence: Master the art of translating readiness data into a compelling, evidence-based narrative that articulates risk reduction to the board and proves the strategic value of your program.

Unlocking Organizational Intelligence: How AI Turns Hidden Data into Actionable Insight

AM BREAK & 1:1 Xchange

ROUNDTABLE XCHANGE: Discussions on Shared Challenges

  • Jason Aloia
    VP, Product Management, EX Portfolio Freshworks
  • Brian Yoon
    SVP Cloud Solutions & Success Ping Identity
  • David Madhi
    Chief Identity Officer Transmit Security
  • IT Service Management and the Role of AI: Preparing Your Business - The emergence of AI is changing the IT Service Management (ITSM) landscape and is giving us new ways to analyze information and generate content. But, most IT organizations are still in the earliest stages of adoption for using AI agents to transform service delivery and accelerate business value. Join us for an exclusive, interactive roundtable discussion where you'll collaborate with fellow senior IT executives and decision-makers moving from experimentation to production with ITSM AI powered use cases. Jason will share insights, best practices, and strategies to maximize your success in using AI in your ITSM function. Key Takeaways: • Organizations’ overall approaches to ITSM today, and state of AI adoption • Role of virtual AI agents, and how organizations are planning to use them for ITSM service delivery • ROI and benefits delivered to service agents and employees, both planned and actualized • Value realization and business case drivers, including streamlined service delivery and improved user productivity • Risks and challenges around data governance and usage
  • The Future of Identity: Balancing Security, Usability, and Zero Trust
  • Consumer IAM: The AI Browser Era Makes Identity Convergence Inevitable As AI browsers and agentic AI redefine digital interactions, the traditional, human-driven customer journey is being replaced by autonomous agents acting on users’ behalf. This evolution unlocks new levels of personalization and efficiency but also threatens to break legacy identity systems not designed for an AI-driven web. In this session, we’ll explore how identity, security, and fraud prevention must converge to build trust and resilience in an era where agents, not users, control the experience. Key Takeaways: • Understand the Shift: Learn how AI browsers and agentic AI are transforming the customer journey and challenging legacy identity architectures. • Prepare for Identity Convergence: Discover why unifying authentication, IDV, and fraud prevention through orchestration is essential to protect both humans and their digital agents. • Build for the Future: Gain actionable guidance on designing adaptive, intelligence-driven identity systems that secure trust in the age of autonomous digital agents

In this interactive session, our event partners will take the lead in initiating and facilitating conversations centered on challenges and solutions within the industry. Attendees can expect dynamic discussions where diverse perspectives are shared, fostering collaborative problem-solving and the exploration of innovative solutions to common industry hurdles.

The Inverse Conway Maneuver: Architecting Organizations That Build Optimal Systems

  • Gunther Lenz
    VP, Software Engineering Leading Digital & AI Transformation BD

Technology leaders often face the Conway’s Law dilemma: systems mirror the structure of the teams that build them, leading to fragmented architectures and misalignment with business goals. The solution? Flip Conway’s Law on its head. In this session, Gunther Lenz reveals a proven methodology for designing organizational structures that naturally produce the technical architectures you need. Drawing from real-world transformations at BD, IBM Watson Health, and Varian, he will share how intentional org design enables tighter integration, accelerated delivery, and sustainable digital transformation. Attendees will learn how to identify structural barriers, apply the Inverse Conway Maneuver, and build organizations that deliver both technical excellence and business value.

Key Takeaways:
• How to recognize when organizational structures are hindering system performance and agility.
• Practical steps to apply the Inverse Conway Maneuver and realign teams with product and business outcomes.
• The measurable benefits of intentional org design, from faster delivery to scalable, resilient architectures.

Winning the AI Arms Race in Cyber: New Methods of AI-driven Cyber Defense

  • Kevin Kirkwood
    CISO Exabeam

AI is rapidly transforming the cyberthreat landscape, with adversaries — from script kiddies to nation-state actors —leveraging AI to scale and automate attacks.
Security operations leaders must adapt, using AI-driven defense strategies to stay ahead. This session explores how organizations can harness AI to enhance detection, response, and resilience. Learn key techniques for integrating AI into security operations, mitigating emerging risks, and ensuring AI works for you – not against you.

LUNCH & 1:1 Xchange

QUICK TECH TALE: Cybersecurity as a Growth Driver - Moving Beyond Defense to Value Creation

  • Sathish Kuppuswamy
    Cybersecurity Leader, Director of Cybersecurity Architecture Engineering and Operations Pacific Gas and Electric Company

Traditionally viewed as a defensive function, cybersecurity can also serve as a strategic enabler of business growth. In this session, Sathish Kuppuswamy will share insights from his experience leading cybersecurity architecture and operations at Pacific Gas and Electric Company, highlighting how organizations can leverage security initiatives to drive innovation, operational efficiency, and competitive advantage.

Key Takeaways:
• Understanding how cybersecurity investments can unlock business value beyond risk mitigation.
• Strategies for aligning security initiatives with organizational growth objectives.
• Lessons from real-world implementation of security-driven innovation and resilience.
• Practical approaches to measuring and communicating the impact of cybersecurity on business outcomes.

SPOTLIGHT FORUM: Tech Leadership in a World of Regulation - California's AI, Policy & Compliance Laws

  • Christiana State
    Director Cybersecurity Counsel (Technology, AI, Cybersecurity Attorney) Thermo Fisher Scientific

As AI adoption accelerates, tech leaders are navigating an increasingly complex regulatory landscape shaped by privacy laws, cybersecurity mandates, and emerging governance frameworks. California is moving to mirror the EU’s GDPR and AI Act, signalling a new wave of rules that will influence global enterprises. Join us for a conversation that will unpack what these developments mean for IT and security leaders, exploring the intersection of governance, risk, and compliance in an era of political and regulatory uncertainty. Attendees will gain practical insights on how to align innovation with compliance, mitigate risks across jurisdictions, and build resilient strategies that protect both enterprise value and public trust.

QUCIK TECH TALE: Ensuring Resilient IT Operations - Backup, Recovery, and Data Protection Strategies for Modern Enterprises


  • Veeam

In today’s fast-paced digital landscape, data is the lifeblood of every organization — and downtime or data loss can be catastrophic. This Tech Tale explores modern strategies for backup, recovery, and data protection that help enterprises maintain operational resilience. Attendees will learn how to design robust data protection frameworks, mitigate risk from cyber threats and system failures, and ensure business continuity while enabling growth and innovation.

QUICK TECH TALE: Why Digital Transformation Projects Fail - How To Lead in the Age of AI

  • Kyle Johnson
    Director of AI Morgan Lewis & Bockius

Digital transformation initiatives often fall short due to a combination of leadership missteps, misaligned expectations, and underestimation of organizational complexity. Drawing from his extensive experience in AI strategy and implementation, Kyle Johnson will delve into the common pitfalls that cause these projects to falter. He will share actionable insights on how to lead successful AI-driven transformations by aligning technology with business objectives, fostering a culture of adaptability, and ensuring continuous stakeholder engagement. Attendees will gain practical strategies to navigate the challenges of digital transformation and harness AI as a catalyst for sustainable growth.

What CIOs Really Need to Know About Employee Experience for 2026

  • Chelsea Gachette
    RVP of Sales, NAM Unily

Employee experience has moved from HR initiative to board-level priority, but what does that actually mean for CIOs tasked with delivering it? This session examines real-world strategies from IT leaders at J&J, Wipro, and British Airways who are solving the challenges that will define 2026. We’ll explore how enterprise CIOs are tackling the issues that matter most: achieving global consistency without sacrificing local relevance, proving ROI on AI initiatives when the C-suite demands results, maintaining security while meeting employee expectations, and communicating effectively during times of crisis and change.
Key Takeaways:
• Balance global standards with local relevance and lead technology strategies that deliver consistent employee experiences across regions while adapting to local needs and cultural nuances
• Drive measurable ROI on AI and experience investments to demonstrate clear business value from AI and digital experience initiatives—not just innovation for innovation’s sake
• Secure, empathetic, and agile leadership is key. Delivering great employee experiences requires maintaining strong cybersecurity postures, supporting evolving employee expectations, and leading with transparency during periods of change.

PM BREAK & 1:1 Xchange, Community Conversations

  • Herman Brown
    CIO SF District Attorney's Office
  • Aladdin Elston
    Executive Director, Senior Lead Cybersecurity Strategist Wells Fargo
  • Sagar Jain
    Director of Digital Strategy & Enablement Roche
  • 1. Thriving Under Pressure: Leading Teams and Supporting Wellbeing in High-Stress Environments - Join this discussion to explore how to keep teams engaged and effective under pressure while prioritizing mental health and wellbeing. This roundtable will focus on strategies for balancing performance with support, fostering a culture of trust, and equipping leaders to guide their teams through demanding periods without burnout.
  • 2. AI & Software Innovations Transforming Enterprise Security - AI and advanced software are redefining the security landscape bringing both powerful new defenses and unfamiliar risks. This roundtable will explore how enterprise security leaders are leveraging AI-driven tools to detect threats faster, improve response, and scale protection, while also addressing the challenges of securing new technologies they may not yet fully understand.
  • 3. Solving the Skills Gap: Hiring, Retraining, and Strategic Use of MSSPs - This roundtable will explore practical approaches to hiring and retraining talent, optimizing the mix of in-house and external resources, and strategically leveraging Managed Service Providers (MSPs) to maximize efficiency and ROI. Participants will gain actionable insights into bridging the skills gap while ensuring operations remain resilient, agile, and effective.
  • 4. Navigating Third-Party Risk: Building Resilience Through Smarter Partnerships - Explore strategies for assessing, managing, and mitigating third-party risk while fostering strong, productive partnerships. Participants will gain practical insights into building resilience, ensuring compliance, and maximizing the value of external collaborations without compromising operational integrity.

Take a break, engage in meetings or join a discussion roundtable! During this PM Power Break, fellow enterprise leaders will guide discussions on their favorite topic, fostering an environment of open exchange, exploration of diverse perspectives and experiences. Attendees can grab a coffee and anticipate engaging conversations through 1-2-1 meetings and roundtables. Conversations will be driven by shared challenges and interests, offering valuable insights and opportunities for collaborative learning and networking.

QUICK TECH TALE: How AI and Data Accelerates Product Development


In today’s competitive landscape, speed to market is everything, and AI is reshaping how products are designed, built, and scaled. Drawing on his experience at LinkedIn, Aman Grover will share how combining AI with data-driven insights accelerates the product development lifecycle, from ideation to deployment. He’ll explore how machine learning models uncover hidden opportunities, streamline workflows, and deliver more personalized experiences for users, while also addressing the infrastructure and cultural shifts required to make AI adoption successful.

CLOSING PANEL: The Resilient Enterprise - Building a Culture of Awareness and Safety

  • Tony Batalla
    CIO City of Oakland
  • Cecelia Finney
    Program Director, Systemwide Cybersecurity Awareness & Human Risk Management University of California, Office of the President
  • Umesh Jagannatha
    Director IT Security Engineering Gilead Sciences

In an era of escalating cyber threats and rapid technological change, building a truly cyber-resilient enterprise is no longer optional, it’s essential. This closing panel brings together CIOs, CISOs, and industry experts to share how they are creating organizational cultures that embrace both speed and safety. Through real-world examples and strategic insights, the discussion will focus on balancing innovation with robust security practices, fostering cross-functional collaboration, and embedding resilience into the DNA of the enterprise. Attendees will gain a clear understanding of how to lead their organizations through complexity, respond dynamically to emerging threats, and cultivate trust across business units and the boardroom, positioning their companies for long-term success in 2026 and beyond.

Key Takeaways:
• Balancing Agility with Security: Strategies to accelerate innovation without compromising safety or compliance.
• Moving beyond tick-box training to real behavioural change and communicating risk in language the business understands
• Cross-Functional Collaboration: Building bridges between IT, security, risk, and business teams to drive unified resilience.
• Embedding a Resilient Culture: Practical approaches to make cyber resilience a shared responsibility and competitive advantage.

Closing Remarks

Drinks Reception

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Location

Convene 100 Stockton, O'Farrell Street, San Francisco, CA, USA

Convene 100 Stockton, O'Farrell Street, San Francisco, CA, USA

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FAQs

Who attends?

Attendance is reserved for C-Suite executives and Senior Executives within IT, including Chief Information Officers, Chief Technology Officers, and other senior IT decision-makers from a wide array of industries. Joined by our select sponsor partners, enriching networking opportunities and offering cutting-edge solutions.

What does my delegate pass include?

Thanks to our sponsors, your access is entirely complimentary, providing you with full-day access to all presentations, exclusive networking sessions, personalised one-to-one meetings, delectable catering, and an open bar for added networking.

What are the one-on-one meetings?

These 25-minute meetings provide invaluable opportunities to discover new solutions and expand your network with leading innovative providers that can help solve your current or future complex challenges.

What is the dress code?

Professional business attire is appropriate.

Do I need to prepare anything?

No preparation is needed on your part. We take care of all the final details. Simply arrive at the specified time, date, and location, and we’ll handle the rest to ensure you have a seamless and enjoyable experience.

Why attend?

Our events offer unparalleled experiences where interactive sessions spark innovation, keynotes unveil insights from industry luminaries, and exclusive one-on-one meetings with best-in-breed solution providers unfold in some of the world’s most prestigious venues. This unique format ensures that your challenges are addressed directly, providing invaluable insights, connections, and maximising value for your time. With a compact schedule featuring a variety of presentations, you’ll gain a comprehensive view of the latest innovations and have ample opportunity to network with like-minded peers—all under one roof, and in just one day. This fosters collaboration and forges invaluable connections among executives with a genuine influence, setting the standard for elite gatherings in the industry.

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