21 Oct 2024
The Boathouse, Disney Springs, Orlando
An evening of exploration and insightful discussion at The BOATHOUSE in Disney Springs on Monday, October 21st, focuses on how generative AI is revolutionizing the way services are delivered, enhancing both employee and customer experiences (EX/CX). Hosted by Freshworks, this experience will feature a blend of unique activities, including a ride in a vintage Amphicar, dinner, and a presentation by a Freshworks executive.
The evening begins with a Captain’s Guided Tour in a vintage Amphicar—a rare vehicle from the 1960s that moves seamlessly from land to water. This 25-minute journey around Disney Springs offers a distinctive perspective of the area’s landmarks, providing a memorable start to the gathering.
After the Amphicar experience, guests will gather for dinner at The BOATHOUSE, offering a relaxed atmosphere for conversation and networking. The evening will then transition to a discussion over dinner on how generative AI is driving exceptional EX and CX experiences. You’ll hear intel on emerging trends, innovative strategies, and practical applications that are shaping the future of service delivery.
Discover what awaits you at Revolutionize Services with Gen AI: Delivering Exceptional EX/CX Experiences by Freshworks.
Arrival at The BOATHOUSE in Disney Springs. Guests will check in and enjoy a welcome drink while connecting with fellow attendees.
Guests will take turns enjoying a 25-minute Captain’s Guided Tour in the vintage Amphicars, offering a unique journey through Disney Springs on land and water. These vehicles, blending classic car design with nautical functionality, provide a one-of-a-kind perspective on the area’s landmarks.
A dinner service will commence, offering a chance for guests to relax and engage in conversation. This is an opportunity to discuss the evolving landscape of customer and employee experiences (CX/EX) and share insights on industry trends.
A dinner service will commence, offering a chance for guests to relax and engage in conversation. This is an opportunity to discuss the evolving landscape of customer and employee experiences (CX/EX) and share insights on industry trends.
The discussion will cover how generative AI is transforming customer and employee experiences, highlighting case studies, innovative approaches, and practical applications that organizations can leverage to enhance service delivery.
The evening will conclude with a Q&A session, allowing guests to engage with the speaker and delve deeper into the discussed topics. The host will provide closing remarks and extend thanks to all attendees.
Freshworks is a global leader in customer engagement software, providing innovative solutions to businesses of all sizes. Their easy-to-use, scalable products help organizations improve customer support, sales, and IT service management. With a focus on delivering delightful user experiences, Freshworks empowers companies to engage with customers effectively and streamline operations. Trusted by over 60,000 customers worldwide, they offer a suite of tools designed to meet the evolving needs of modern businesses.
The Boathouse, Disney Springs, East Buena Vista Drive, Lake Buena Vista, Orange County, FL, USA
The Boathouse, Disney Springs, East Buena Vista Drive, Lake Buena Vista, Orange County, FL, USA
Your pass grants you full complimentary access to exclusive curated experiences, including dinners and other private getaways at some of the world’s most prestigious venues. Enjoy ample networking opportunities in a closed-door environment, courtesy of our exclusive sponsoring partner for each specific gathering.
Our Xperiencial gatherings offer an unparalleled opportunity to connect with senior executives, share insights, and explore potential collaborations in some of the world’s most luxurious settings. It’s a unique environment to engage with industry leaders and exchange invaluable perspectives on the latest trends and innovations in a closed-door, invitation only setting.
No preparation is needed on your part. We take care of all the finer details. Simply arrive at the specified time, date, and location, and we’ll handle the rest to ensure you have a seamless and enjoyable experience.
For further inquiries or assistance, please feel free to contact us at contactus@edsxevents.com