12 Nov 2024
St. Regis Hotel, San Francisco, CA
In an era where customer experience defines competitive advantage, AI is revolutionising how businesses engage, support, and scale. As AI reshapes the landscape of customer engagement, forward-thinking organisations are leveraging its potential to redefine service excellence and streamline operations.
This exclusive Xperience will bring together senior leaders and AI experts to explore the profound impact of AI on business strategy, customer experience, and operational innovation. You can expect peer-level discussions on AI’s strategic applications, showcasing real-world examples of how businesses are achieving measurable results. Freshworks and AWS will present cutting-edge AI solutions designed to enhance customer interactions and drive business growth, with hands-on demos tailored to your business’s specific needs.
Join us for an afternoon of actionable insights and high-level networking with industry leaders who are at the forefront of AI innovation, and uncover how AI can be the key to unlocking new efficiencies and elevating customer experience in a rapidly evolving market.
Discover what awaits you at AI-Powered Excellence: Transforming Customer Experience and Operational Strategy by Freshworks.
Connect with industry peers and thought leaders over refreshments, as we set the stage for a dynamic and insightful afternoon.
Sahil Sethi, Vice President of Product Marketing at Freshworks, will kick off the Xperience with an exploration of AI’s strategic role in driving customer engagement and operational innovation and how you can achieve AI-Driven Growth.
A brief intermission to recharge and continue networking with peers.
AWS will share the transformative power of AI in delivering measurable business outcomes, focusing on real-world strategies that drive ROI, showcasing how you can ‘Leverage AI for Strategic Business Impact.’
Payal Patel, Sr. Director of Solution Engineering at Freshworks, will showcase how Freddy AI is revolutionising support and service experiences with next-generation AI technology, covering ‘AI Agents – Redefining Support and Service Excellence.’
Explore AI solutions firsthand at dedicated demo stations, where Freshworks experts will provide you with tailored insights based on your unique business challenges. Continue discussions with your peers and industry experts over drinks and light bites.
Freshworks is a global leader in customer engagement software, providing innovative solutions to businesses of all sizes. Their easy-to-use, scalable products help organizations improve customer support, sales, and IT service management. With a focus on delivering delightful user experiences, Freshworks empowers companies to engage with customers effectively and streamline operations. Trusted by over 60,000 customers worldwide, they offer a suite of tools designed to meet the evolving needs of modern businesses.
The St Regis Hotel, 3rd Street, San Francisco, CA, USA
The St Regis Hotel, 3rd Street, San Francisco, CA, USA
Your pass grants you full complimentary access to exclusive curated experiences, including dinners and other private getaways at some of the world’s most prestigious venues. Enjoy ample networking opportunities in a closed-door environment, courtesy of our exclusive sponsoring partner for each specific gathering.
Our Xperiencial gatherings offer an unparalleled opportunity to connect with senior executives, share insights, and explore potential collaborations in some of the world’s most luxurious settings. It’s a unique environment to engage with industry leaders and exchange invaluable perspectives on the latest trends and innovations in a closed-door, invitation only setting.
No preparation is needed on your part. We take care of all the finer details. Simply arrive at the specified time, date, and location, and we’ll handle the rest to ensure you have a seamless and enjoyable experience.
For further inquiries or assistance, please feel free to contact us at contactus@edsxevents.com