Shaping Smarter Cities: Innovation, Complexity & Citizen Impact with Gurpreet Muctor, CDTO at Westminster City Council
In this episode of CXO Secrets, David McClelland is joined by Gurpreet Muctor, Chief Data and Technology Officer at Westminster City Council, for a candid look at the challenges and opportunities of digital transformation in local government. Together, they explore the complexity of managing a city of global significance, from balancing climate change, housing and health priorities to building smarter infrastructure and citizen-centric services. From AI-powered street issue reporting to clean air route planning, this episode uncovers how data, technology and collaboration are reshaping urban life, and why purpose-driven leadership and social impact must sit at the heart of innovation.