In this episode of CXO Secrets, David McClelland is joined by Gurpreet Muctor, Chief Data and Technology Officer at Westminster City Council, for a candid look at the challenges and opportunities of digital transformation in local government. Together, they explore the complexity of managing a city of global significance, from balancing climate change, housing and health priorities to building smarter infrastructure and citizen-centric services. From AI-powered street issue reporting to clean air route planning, this episode uncovers how data, technology and collaboration are reshaping urban life, and why purpose-driven leadership and social impact must sit at the heart of innovation.