The Future of Cybersecurity & AI: Innovation, Risk, and Leadership in Retail with Wendy Ng, BISO at Marks & Spencer
In this exciting season finale of The CXO Secrets podcast, host David McClelland sits down with Wendy Ng, Business Information Security Officer (BISO) at Marks & Spencer, to explore the evolving role of cybersecurity in a rapidly changing digital world. Wendy shares her unique career journey from genetics and computational biology to cybersecurity leadership, highlighting how her analytical mindset helps her navigate risk, security, and innovation. She discusses the critical role of a BISO in bridging the gap between business and technology, ensuring security is embedded in every aspect of retail operations. With AI and automation transforming industries, Wendy emphasizes the importance of humans as the “orchestrators” of technology, directing AI to solve real-world challenges while balancing security, efficiency, and business needs. She also provides insights into managing risk in retail, the power of curiosity in leadership, and strategies for effectively communicating security priorities to executives. Tune in for an engaging discussion on cybersecurity, AI, and the future of digital transformation as Wendy shares her secrets to success and lessons for the next generation of security leaders.