Courage, Change, and the Human Factor with Milos Topic, VP for IT & CDO at Grand Valley State University
In this episode of CXO Secrets, host David McClelland sits down with Milos Topic, Vice President for IT and Chief Digital Officer at Grand Valley State University, to explore the powerful intersection of leadership, technology, and transformation. Milos opens up about why courage is the leadership trait he values most — not just the boldness to make tough decisions, but the deeper courage to speak truth, challenge the status quo, and lead with authenticity and integrity. Drawing on his experiences across higher education and digital innovation, he discusses how AI and emerging technologies are reshaping institutions and industries, and why leaders must lean into discomfort to drive meaningful change. This episode dives into what it takes to remain relevant in a fast-moving world, highlighting the importance of adaptability, communication, and people-centred leadership. Milos shares practical insights on building a culture of trust, how to empower teams through uncertainty, and why vulnerability and empathy are critical tools for modern executives. Whether you're a senior leader navigating digital transformation or someone aspiring to lead with more purpose, this candid conversation offers valuable lessons on resilience, growth, and staying true to your values in the face of change.