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Courage, Change, and the Human Factor with Milos Topic, VP for IT & CDO at Grand Valley State University

In this episode of CXO Secrets, host David McClelland sits down with Milos Topic, Vice President for IT and Chief Digital Officer at Grand Valley State University, to explore the powerful intersection of leadership, technology, and transformation. Milos opens up about why courage is the leadership trait he values most — not just the boldness to make tough decisions, but the deeper courage to speak truth, challenge the status quo, and lead with authenticity and integrity. Drawing on his experiences across higher education and digital innovation, he discusses how AI and emerging technologies are reshaping institutions and industries, and why leaders must lean into discomfort to drive meaningful change. This episode dives into what it takes to remain relevant in a fast-moving world, highlighting the importance of adaptability, communication, and people-centred leadership. Milos shares practical insights on building a culture of trust, how to empower teams through uncertainty, and why vulnerability and empathy are critical tools for modern executives. Whether you're a senior leader navigating digital transformation or someone aspiring to lead with more purpose, this candid conversation offers valuable lessons on resilience, growth, and staying true to your values in the face of change.

Miloš Topić

Vice President for Information Technology & CDO

Grand Valley State University

Miloš Topić

Vice President for Information Technology & CDO

Grand Valley State University

Over 25 years of experience in positions of increasing responsibilities focused primarily on technology, innovation, strategy, operations and leadership. My experiences range from startups, to Fortune 1000 companies to contributing across multiple universities (both public and private) over the past two decades. Prior to my current role as a Vice President and Chief Digital Officer, my most recent positions were that of a Vice President and Chief Information Officer, Chief Technology Officer and Director of Technology Services. My responsibilities and experiences have included customer experience; business development and product design; project and portfolio management; information security; network and system engineering and administration as well as programming and development. My formal education includes a bachelor’s degree in computer science (minored in mathematics); Masters of Science in Information Systems, an MBA and a Ph.D. in Business Administration where my research was focused on the role of Chief Information Officers (CIOs) in leading innovation within higher education. Additionally, I’m a frequent speaker on leadership, building high performing teams and innovation across a wide range of professional networks and industries across the nation. Finally, I advise organizations and boards on business strategy, digital possibilities and innovation.
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